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Websourd, a collective interest cooperation company (société coopérative d’intérêt collectif (SCIC)), offers a service to make life easier for people who are deaf or hard of hearing, especially when it comes to administration. Toulouse city council was the first to adopt this system. It makes it possible to set up a videoconference between the customer who communicates using sign language and a council worker via the Internet. Moreover, the city council has translated its forms into sign language on its website. These services make life much easier for people who are deaf and hard of hearing.